Each FAE piece is thoughtfully crafted in 18k solid gold and set with carefully selected natural diamonds and precious gemstones. Most of our jewellery is made to order.
Made-to-order pieces require approximately 10–15 working days for UAE orders and 15–20 working days for international orders. Timelines may vary for bespoke or particularly intricate pieces.
As our jewellery is made to order, purchases are non-refundable and non-exchangeable, except in the case of a confirmed manufacturing defect. Please refer to our Orders & Returns page for full details.
Yes. FAE offers a bespoke service for clients seeking a piece created especially for them. Please visit our Bespoke page to begin an enquiry.
Yes. FAE offers complimentary annual polishing for FAE jewellery. Please contact our Customer Care team to arrange the service.
Yes. We offer UAE and international delivery. Delivery timing and availability may vary depending on destination. Please refer to our Shipping page for further information.
For assistance with an order, jewellery care, bespoke enquiries or any other questions, please contact us through our Contact Us page or at info@faejewellery.com.