SHIPPING INFORMATION
United Arab Emirates (UAE)
All FAE Jewellery pieces are made to order. Please allow 15–20 working days for your order to be prepared and dispatched from the date of purchase.
GCC & International Orders
For orders shipped outside the United Arab Emirates, please allow 20–35 working days for your order to be prepared and dispatched from the date of purchase.
Shipping charges, customs duties, taxes, and import fees may apply depending on the destination country and are the responsibility of the customer.
Once you place an order on www.faejewellery.com, you will receive an order confirmation email. If you do not receive a confirmation email within 24 hours of placing your order, please contact us at info@faejewellery.com.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details so that you can monitor your shipment.
Please note that FAE Jewellery does not ship on weekends or public holidays. Delivery timelines are estimates and may vary due to courier services, customs clearance procedures, and destination country requirements.